How can I restrict email sending?
Updated Mar 16, 2026
At times you may want to restrict who can send emails from the system or restrict certain types of email sending.
To prevent all emails from being sent:
To stop all emails from being sent across the system go to:
Event Settings > Core settings
Find Email/SMS and untick:
"Enable site emailing"
To restrict particular emails or particular roles:
If your restrictions are a little more specific then you can use Event settings > Event Permissions.
Under Event Permissions you can customise which roles have access to a selection of permissions.
These are the key permissions relating to email sending:
Send Pass Emails - These are the emails which contain the QR code for getting on site.
Send Payment Emails - The emails sent requesting payment for paid-for passes for guests.
Send Login Emails - The emails that are sent to Area managers, Sub-area managers or Group leaders that invite them to log in to the system.
Send Emails - Sending any email from the system. This overrides the other event permissions relating to emailing.